A comprehensive program tailored to introduce a wide range of supervisory skills to transportation and public works supervisors.
DAY 1 - Communications
DAY 2 - Leadership & Motivation
DAY 3 - Coaching for Performance/Labour Relations
DAY 4 - Dealing with Performance Problems
This course is recognized by:
SPECIAL FEATURES OF THIS COURSE
Hands-on and interactive
The program combines brief presentations of key concepts, in-class skill practice, small group discussions, video examples, instructor demonstration and questions and answers. Participants are encouraged to bring up real situations they face.
Participants complete a questionnaire to identify their most commonly used supervisory style and look at alternative styles when the situation calls for it.
Participants are required to bring to class an actual people-related situation for which they would like concrete, actionable ideas. Examples might include: poor performance, resistance to change, disruptive behaviour, unrealized potential. On the last day they will work with colleagues to analyze this situation, drawing upon all that they have learned in the program, their experience on the job, their innate wisdom, and their problem-solving abilities.
Dedicated Web Page
To enhance the quality and permanence of the learning, the instructor provides a special page on his web site, exclusively for participants of this course and their managers. This site will feature:
Post Program Skill Application Reinforcement
For a full year following the program, participating supervisors receive a monthly email short article that highlights a key lesson from the course and introduces new ideas and tips not presented in class. In addition, during that period participants are welcome to contact the presenter with questions or issues relating to managing their people.
- Full course binder
- Situational Leadership style self-assessment questionnaire
- Various case scenarios
- Copy of the instructor’s book, Would They Call you Their Best Boss Ever?
Ian Cook, Principal, Fulcrum Associates Inc. Since 1988, Ian has worked with managers and supervisors in over 250 clients in Canada and the US in the public, private, and not-for-profit sectors. This includes over 25 Ontario municipalities and 10 related associations. He is a conference speaker, workshop leader, team building facilitator, and executive coach. He is known for his highly interactive and upbeat teaching style. Participants leave Ian's sessions with new insights and practical “how to” ideas they can implement immediately back on the job. A recipient of OMMI's Excellence in Training award, Ian holds a Bachelor of Commerce degree from McGill and a Master of Industrial and Labour Relations from Cornell. He is the author of the book, Would They Call You Their Best Boss Ever? Practical Tips and Insights for the Successful Manager.
Ainslie Wood, is the owner of Wood-Sloan Inc., a successful human resources and management consulting firm, specializing in municipal business since 1995. Her clients include over 60 municipalities, utilities, agencies, and associations in Ontario. Ainslie consults to Councils, Boards and senior managers on a wide variety of topics including performance and compensation management, organizational review/design, recruitment, strategic planning, and workplace culture. She is also an accomplished trainer and presenter. An executive early in her career, Ainslie has held positions of Commissioner and Director of Human Resources, and Assistant City Manager. For more information visit www.wood-sloan.com
Centre for Health and Safety Innovation
5110 Creekbank Rd
Room: Conference West