Sep 18 - Sep 21
8:00 am - 5:00 pm

In Person

Supervision Skills for Public Works

Course Objectives

Students will develop skills vital to effective job performance as supervisors in a public works context, with a focus on soft skills.

Course Content

  • Moving from Worker to Supervisor
  • Dealing with Change
  • Situational Leadership
  • Delegation
  • Dealing with Workplace Conflict
  • Motivating
  • Mentoring
  • Ethics
  • Conducting Challenging Conversations
  • Introduction to Employment Legislation
  • Documentation
  • Risk Management
  • Time Management

Who Should Attend

Municipal staff who are new to supervising others or experienced supervisors who wish to hone their skills.

 

Evaluation Process

Passing Grade: 65%

 

Accreditation

This course is recognized by:

  • This course may be used as credit in all exam programs including technical specialist, technician and technologist programs. Please contact OACETT to make sure that this course satisfies your particular examination program for certification. Point Value = 2
  • The Engineering Institute of Canada awards 2.8 Continuing Education Units to this course.

 

Materials Provided

Course notes

Ken Blanchard’s Situational Leadership style self-assessment questionnaire

Supervision Skills for Public Works - Member - $1,795.00
Supervision Skills for Public Works - Prov/Fed Gov - $1,974.50
Supervision Skills for Public Works - Non-Member - $2,243.75

Course Instructor

Schelley Hiebert is a mediator and trainer in private practice. She holds a B.A. from the University of Waterloo, an M.A. from Central Michigan University, mediation certificate from the University of Windsor School of Law, Osgoode Hall Law School and has attended other specialized training in mediation and arbitration. She was among the first mediators selected to be a Roster Mediator with the Ontario Mandatory Mediation Program.

 

Schelley has been practicing mediation for many years and brings a wealth of knowledge to the resolution process. Her experience includes, but is not limited to, conflicts involving employment, contracts, family matters, disability issues, personal injury, educational matters, non-profit organizations, church and ecumenical partnerships, fire damage, transportation and shipping.

 

Schelley’s active profile also encompasses professional skill development courses, seminars, workshops and conflict resolution design systems for organizations.

Location

Centre for Health and Safety Innovation
5110 Creekbank Rd
Mississauga, ON
L4W 0A1
(905) 219-0044

Room: Conference West

Time

September 18, 2018 - Sep 21
8:00 am - 5:00 pm