May 3 - May 5
8:00 am - 5:00 pm


Effective Management Course CSA04 - Virtual online - COURSE IS FULL


This course is offered through Contact North and is being Live Streamed, presentations will not be recorded. You must log in each day to attend this live session.

You will be able to apply the functions of effective management and leadership in your everyday activities in their role as a municipal supervisor or managers. 

Course Content
•    Management vs. leadership
•    Communications
•    Conflict management
•    Work & personal life balance
•    Organizational structure & culture
•    Team building
•    Performance management
•    Emotional intelligence

Who Should Attend
Municipal supervisors and managers, and future supervisors.

This course is recognized by:

  • This course or Managing Human Resources is a mandatory requirement for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
  • This course may be used for the technical specialist program only. Point Value = 5
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.


“The Effective Management course material is relevant to Region of Durham as our Human Resources Department uses similar resources to evaluate potential candidates for management postings.” -Robert Roy, Region of Durham




May 3, 2021 - May 5
8:00 am - 5:00 pm