You will learn to achieve more win/win settlements with contractors, better prepare themselves before negotiating, gain confidence about their ability to negotiate effectively, and build positive long-term relationships with contractors.
Who Should Attend
Managers and inspectors who administer contracts for municipal construction and rehabilitation projects.
This course is recognized by:
Small and large group discussions, self-assessment questionnaires, video, case studies and exercises. Groups will be asked to recommend solutions to work specific case studies, then will practice their solution with the instructor.
Schelley Hiebert is a mediator and trainer in private practice. She holds a B.A. from the University of Waterloo, an M.A. from Central Michigan University, mediation certificate from the University of Windsor School of Law, Osgoode Hall Law School and has attended other specialized training in mediation and arbitration. She was among the first mediators selected to be a Roster Mediator with the Ontario Mandatory Mediation Program.
Schelley has been practicing mediation for many years and brings a wealth of knowledge to the resolution process. Her experience includes, but is not limited to, conflicts involving employment, contacts, family matters, disability issues, personal injury, educational matters, non-profit organizations, church and ecumenical partnerships, fire damage, transportation and shipping.
Schelley’s active profile also encompasses professional skill development courses, seminars, workshops and conflict resolution design systems for organizations.