& Events


2021 Effective Management Course CSA04
Ambassador Hotel & Conference Centre
Oct 25 - Oct 27
8:00 am - 5:00 pm

In Person

2021 Effective Management Course CSA04

Course Content
•    Management vs. leadership
•    Communications
•    Conflict management
•    Work & personal life balance
•    Organizational structure & culture
•    Team building
•    Performance management
•    Emotional intelligence

Who Should Attend
Municipal supervisors and managers, and future supervisors.

This course is recognized by:

  • This course or Managing Human Resources is a mandatory requirement for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
  • This course may be used for the technical specialist program only. Point Value = 5
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.


“The Effective Management course material is relevant to Region of Durham as our Human Resources Department uses similar resources to evaluate potential candidates for management postings.” -Robert Roy, Region of Durham



Ambassador Conference Centre - 1550 Princess St., Kingston, ON K7M 9E3


October 25, 2021 - Oct 27
8:00 am - 5:00 pm